Portfolio

On our after sales service

“Thank you for your excellent and accurate advice and extremely rapid spares delivery. It makes a refreshing and pleasant change to make a call to a service centre and be greeted by polite, knowledgeable people. Andy really knows his stuff. It’s clear he prides himself on quality of service. I look forward to dealing with you again.”

Mr Savory, owner of a Dimension One Arena Garden Spa

“We are very impressed with you as a company. From the start you have both been very helpful in your dealings with us. Thank you – we’ll be telling our friends who have spas.”

Mr and Mrs Atkins, owners of a Dimension One Nautilus Garden Spa

“I must congratulate Dimension One on having Andy and Rita Thompson as their representatives for service. They are extremely helpful, professional and courteous and have given me plenty of reassurance on the quality of their products and the care that they and Dimension One offer. Thank you so much.”

Mrs Partridge, owner of a Dimension One Aurora II Garden Spa

On our sales service

“I have had the pleasure of my Chairman II spa now for almost 5 years and have absolutely no regrets in its purchase. The initial purchase of the tub was for medicinal and leisure reasons. I often suffer with stiff joints and aching muscles and the tub certainly helps with easing the aches and pains. My brother-in-law was once involved in a very serious crash and was struggling with his recovery. I convinced him to make the journey to my house some 3 hours away and after 2 – 3 sessions each day in its unique sequential massager over a 3 day weekend he was walking without too much difficulty – to say he was amazed is an understatement so much so that following weekend he ordered his own tub! It’s a pleasure knowing we have the use of a Dimension One tub at either house now. To be perfectly honest once you have tried a Dimension One spa, you will see nothing else compares!!!"

Mr Hurley, owner of a Dimension One Chairman II Garden Spa

“We decided to buy our own hot tub and chose an Aurora II from Dimension One. It is fabulous and we have been thrilled with it. It is very easy to clean and to maintain and the jets and lights are superb. We use it a lot and it really is an all season tub. I have to say that we have never come across a hot tub that is as good as ours. We really have chosen the best and we would recommend it to anyone.”

Mrs Rooke and Family, owners of a Dimension One Aurora II Garden Spa

"My Swim Spa is now over 4 years old and I still use it every evening after a hard day at the office. It’s been a very reliable and invaluable purchase. I have a very stressful job, working long hours and it’s a joy to know I have the added assurance that my swim spa almost looks after itself! I am a firm believer, as with anything in life, you get what you pay for. This is a fantastic product in a league of its own."

Mr Hodgeson, owner of a Dimension One 16ft Pro Swim Spa

On our approved trade-in sales service

"When I compared the build quality and the unique features of the 4 year old model in the Affinity Spas showroom to the brand new lesser branded range I had just seen at a dealership in Worcestershire – there was no comparison! I had to compare the situation to buying a very reliable trade-in car. I knew I would have fewer after sale glitches with a second hand Dimension One spa than if I’d opted for the other brand new make especially when I found out the previous owners had traded it in for another Dimension One model!"

Mrs Martin, owner of a Dimension One Triad II Garden Spa (4 year old trade-in model)

On the health benefits of a garden spa

Mrs Jones invested in a Chairman II.  Mrs Kemp invested in a Triad II. Both spas are from the Dimension One Reflections range. Both models have a unique sequential UltraLounger with adjustable neck flex jet pillow. Both customers have had spinal surgery and both their doctors have said they have had the quickest recovery period from using their spas every day!